Make your transactions effortless with Neex

Investing in your financial future shouldn't be held back by complicated deposit and withdrawal processes. At Neex, we understand the importance of having complete control over your funds.

That's why we offer a streamlined experience that allows you to deposit and withdraw money quickly and securely, whenever you need it.


Fast and Secure Transactions


Instant Deposits

Get your funds into your trading account in minutes, allowing you to capitalize on market opportunities without delay.

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Advanced Security Protocols

Rest assured that your financial information is always protected with the latest encryption technology. We adhere to industry-leading security standards to safeguard your money and personal data.


No Hidden Fees

We believe in transparency. When you deposit funds with Neex, you can rest assured there are no hidden fees or additional charges. Your money is yours to trade and profit from.

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Global Reach and Flexibility:

Diverse Payment Methods

We offer a wide range of secure and convenient deposit and withdrawal methods, including debit cards, credit cards (Visa and Mastercard), and bank wire transfers. Choose the option that best suits your location and preferences.

Visa and Mastercard

Enjoy the convenience of funding your trading account with your Visa or Mastercard. Benefit from widespread global acceptance and rapid processing times.

Bank Transfer

Choose the traditional method of bank transfers. Transfer funds directly from your bank account or visit a cash office. Keep in mind that bank transfers may take longer than other methods.


Dedicated Support, Always Available

24/7 Support Team

Our dedicated customer support team is readily available 24 hours a day, 7 days a week to assist you with any questions or concerns related to deposits and withdrawals. Whether you need help initiating a transaction or clarifying any aspect of our services, our friendly and knowledgeable representatives are here to ensure a seamless experience.

Easy-to-Follow Guides

For those who prefer a self-guided approach, Neex provides clear and concise step-by-step instructions on using each available deposit and withdrawal method. These guides ensure a smooth and effortless process.

Seamless User Experience

We've designed our platform with a user-friendly interface, making it easy to navigate and manage your funds. Deposits are instantly reflected in your trading account, allowing you to start trading immediately. Additionally, access your transaction history with ease to maintain complete control over your finances.


Safety and Security

At Neex, your security is our top priority. We adhere to strict regulatory requirements and employ advanced security measures to safeguard your funds and personal information. Your funds are held in segregated accounts, ensuring their protection.

Neex Client Funds Insurance

At Neex, we prioritize the safety and security of your funds. That's why we've implemented Client Funds Insurance, backed by The Financial Commission. This provides an additional layer of protection for your trading account, ensuring your funds are safeguarded in the event of unforeseen circumstances.


Key Benefits of Client Funds Insurance

Up to EUR €20,000 Coverage

In the event of a dispute, Neex Client Funds Insurance provides coverage of up to EUR €20,000 per client.

Independent Protection

The Financial Commission is an independent third-party organization, ensuring an unbiased and impartial resolution process.

Enhanced Security

Benefit from the added peace of mind knowing your funds are protected by a reputable independent body.

By choosing Neex, you're not only benefiting from our advanced trading platform and dedicated customer support but also gaining the added security of Client Funds Insurance. Trade with confidence knowing your funds are protected.


Deposit FAQs

What payment methods do you accept?

We accept a variety of payment methods, including credit cards (Visa, Mastercard), debit cards, bank wire transfers.

How long does it take for deposits to process?

Deposit processing times vary depending on the payment method you choose. Credit and debit card deposits are typically processed instantly, while bank transfers may take 1-3 business days.

Are there any fees associated with deposits?

We do not charge any fees for deposits. However, your bank or payment provider may impose transaction fees. Please check with your financial institution for details.

What is the minimum deposit amount?

For a Neex Standard Account, the minimum deposit is $50. If you're looking for a Neex Premium Account, you'll need to deposit a minimum of $500.

Is it safe to deposit funds with Neex?

Yes, Neex employs advanced security measures to protect your funds and personal information. We adhere to industry-leading security standards and use encryption technologies to safeguard your data.

Can I deposit funds in multiple currencies?

Yes, you can deposit funds in multiple currencies. Our platform supports a variety of currencies including €/$/£, allowing you to trade in your preferred currency.



Withdrawals FAQs

What payment methods can I use to withdraw funds?

We offer a variety of withdrawal methods, including bank wire transfers, and credit or debit cards. Please note that the available options may vary depending on your region and account type.

How long does it take for withdrawals to process?

Withdrawal processing times can vary depending on the method you choose and the processing times of your bank or payment provider. Bank wire transfers typically take 1-3 business days, while e-wallet withdrawals and card withdrawals are usually processed faster.

Are there any fees associated with withdrawals?

We do not charge any fees for withdrawals. However, your bank or payment provider may impose transaction fees. Please check with your financial institution for details.

Can I withdraw funds to a different account than the one I used to deposit?

No, you can only withdraw funds to the account that you have used for deposit. Please ensure that the account details are correct to avoid delays.

What should I do if my withdrawal is unsuccessful?

If your withdrawal is unsuccessful, please contact our customer support team for assistance. We can help you troubleshoot the issue and ensure a successful transaction.

What documents are required for withdrawals?

In some cases, we may require additional documentation to verify your identity and prevent fraud. This may include copies of identification documents or proof of address. Please contact our customer support team for specific requirements.


Open a Neex account in 3 simple steps.

Register

Choose your preferred account type and begin the process.

Fund

Fund your trading account depending on the account you choose. Pick out our deposit methods of your choice.


Neex® is a global brand name utilized by several entities under the Neex Group.

Neex (Pty) Ltd is a company incorporated in South Africa (Registration No: 2017/388557/07) and authorized by the Financial Sector Conduct Authority (FSCA) under FSP license 49937, with Registered address: 146 Sandton Drive, Parkmore, Sandton, 2196, South Africa. Telephone: +27 11 083 9955.

The Neex Group includes, but is not limited to, the following entities:

Neex International Ltd – Mauritius | Financial Services Commission (FSC) Investment Dealer with License #:GB20025869 Full Service Dealer excluding Underwriting) | Company Registration No.: C178053 | 14 Poudriere Street, 10th Floor Sterling Tower, Port-Louis, Mauritius.

Neex Limited – Saint Lucia | Incorporated under the Registry of International Business Companies (The IBC Act) of Saint Lucia with Registration No. 2024-00263 | Ground Floor, The Sotheby Building, Rodney Bay, Gros-Islet, P.O. Box 838, Castries, Saint Lucia

Neex Prime Pty Ltd – Australia | Authorized and Regulated under AFSL# 335126 | ACN: 129 881 947 | Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney NSW 2000, Australia

Neex Global (Pty) Ltd – South Africa | Financial Sector Conduct Authority (FSCA) authorized under FSP license 47742 | (Registration No: 2016/461027/07) | Registered address: Sovereign Quay, Suite 213, Cape Town, 8005, South Africa.

Neex Group entities, including Neex (Pty) Ltd, may restrict the provision of products and servicesto residents or citizens of certain jurisdictions in response to applicable laws, regulations, andcompliance requirements. This includes, but is not limited to, restrictions on residents of theUnited States, Canada, and any other jurisdiction where such offerings are prohibited by law orregulation. The Group continually reviews and updates its restrictions in accordance withregulatory changes.

Risk Warning: Contracts for Difference (CFDs) and Foreign Exchange (Forex) are leveraged products and carry a high risk of rapid loss of capital. Trading such instruments may not be suitable for all investors. Your potential for profit or loss is directly linked to market price fluctuations. Before trading, carefully consider your investment objectives, level of experience, financial situation, and risk tolerance. If you are unsure about the risks or terms of trading, seek independent advice from a qualified financial advisor. Do not rade with funds you cannot afford to lose.

Services offered via www.neex.com are provided by Neex (Pty) Ltd. Users are assigned to the appropriate Neex Group entity based on residency, product type, and regulatory requirements. Each entity operates independently and complies with local licensing and regulatory obligations. The presence of an entity on this website does not imply passporting, regulatory equivalence, or cross-endorsement by any authority. Neex does not actively solicit clients from jurisdictions where its products or services are not permitted. If you are accessing this website from a restricted country, you acknowledge that you are doing so at your own initiative and risk.

© 2024-2025 Neex. ALL RIGHTS RESERVED.